FAQ

How much is shipping?

$6 shipping to the US (free shipping on orders over $100)
$15 shipping to Canada
$40 shipping to Germany and Austria
$50 shipping to Brazil (express mail)
$22 shipping to the rest of the world

I didn’t receive an order confirmation.

The shopping cart software sends order confirmations the instant you complete the order. If you don’t see it check the Junk box.

How long will it take to receive my order?

Most USA orders are received within 3-4 days of being placed.
Orders sent outside the US are generally received within 7-10 days.

How can I order?

Orders may be placed on our website, by fax, by mail, and by telephone. Internet orders are processed first.

How can I pay?

We accept Visa, MasterCard, American Express, PayPal, checks.
Checks must be in US dollars.

Do you ship to countries outside the USA?

We don’t ship to the following countries:  Italy, Russia, Norway, Finland, India, Pakistan, Mexico, and South Africa.

Occasionally someone asks: “How do we know your products are real?”

1) We have our products laboratory tested.
2) Pharmacies dispense some of our products.
3) MD’s and medical clinics dispense some of our products.
4) A significant number of MD’s use our products personally or refer their patients to us for hard-to-find products like piracetam and centrophenoxine.